“Bad libraries build collections. Good libraries build services. Great libraries build community.

- R. David Lankes

Partnering with you to create library environments where staff are empowered and supported in providing a safe and welcoming space for the community.

Libraries are a snapshot of our communities. They are not only spaces for learning and exploring, but also safe havens for those most vulnerable. Although we cannot control what comes through the front doors, we can be prepared and empowered to respond. My goal is to help you develop strategies, policies, and practices that support staff in creating safe inclusive spaces where all people are welcome.

Library security doesn’t always mean having security or police officers and not all libraries have access to security. I will encourage you to take a holistic approach at creating safe spaces for staff and patrons.

Through a trauma-informed, human centered lens I will provide guidance and work with you to develop strategies to create a library where staff are skilled and empowered to manage what comes through the doors.

Services Provided


Explore a holistic approach to managing the library environment.


Survey current polices and framework that guides staff.


Create confident and empowered staff teams.


Get in Touch

Melissa Munn

Email | info@melissamunn.org

Phone | 425.466.4028